After the introduction of new uniforms last September, hundreds of American Airlines agents reported negative physical reactions ranging from rashes and swollen eyes to nausea.
The CWA-backed U.S. Call Center Worker and Consumer Protection Act saw positive momentum as a result of our collective efforts. To date, we’ve collected more than 26,000 petition signatures in person and online. If you haven’t signed your name yet, you can still add it
Your bargaining committee met with the Envoy Bargaining Committee June 6-9, 2017.
The meeting started with Envoy presenting counter proposals on Classifications and Hours of Service articles. The Union gave counter proposals on Hours of Service and Classification.
With the arrival of the summer travel season, planes are now more crowded, weather is more unpredictable, and passengers are taking out their frustrations on agents.
Your bargaining committee met with the Envoy Bargaining Committee last week to present a comprehensive proposal to the Company. This means that we have presented an entire package to the Company for a contract.
