Envoy Agents

04 Mar, 2020

News

Union Pride Surges Among Envoy Agents Across the South

Since the ratification of the first collective bargaining agreement with Envoy Air back in August 2019, there has been a powerful wave of enthusiasm growing among passenger service agents across the South. Dozens of agents have volunteered to train as stewards in order to help their fellow agents.

Union Pride Surges Among Envoy Agents Across the South

04 Mar, 2020

News

Agents at American Build Relationships to Tackle Air Rage at ORD

There’s a simple bottom line for every passenger service agent, no matter what their position or the size of their station: We should be able to come to work without fear of angry customers abusing us with words or actions.

Agents at American Build Relationships to Tackle Air Rage at ORD

08 Jan, 2020

News

It's Time to Speak Out for Workplace Safety

I am a Passenger Service Agent with American Airlines’ subsidiary Piedmont at Charlotte Douglas International Airport. I’m writing this article on behalf of the whole leadership team at Local 3645 about an issue that affects every passenger service employee—our safety at work.

It's Time to Speak Out for Workplace Safety

26 Nov, 2019

News

Envoy Stewards Train as Agent Advocates

In November more than 20 Envoy stewards trained as agent advocates in Chicago and Dallas, learning how to handle a variety of questions and procedures under the new contract. They look forward to providing help to all their coworkers.

Envoy Stewards Train as Agent Advocates

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25 Nov, 2019

News

More Action Against Airport Assaults

In September 2019, AFA-CWA President Sara Nelson spoke on the topic of assaults on passenger service agents before a U.S. House of Representatives Committee on Transportation and Infrastructure Subcommittee on Aviation.

More Action Against Airport Assaults