News

22 May, 2026

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Bargaining Report 5/22

17 Oct, 2025

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CWA Envoy Bargaining Survey

18 Aug, 2025

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Updates from the 80th CWA Convention

Recent

31 Aug, 2017

News

Hurricane Harvey Relief Effort Underway

There are CWA members from American, Envoy, United, AT&T, and Verizon, just to name a few, in the affected areas. CWA President Chris Shelton says: "CWA families need our help now."

Hurricane Harvey Relief Effort Underway

01 Aug, 2017

News

Envoy Bargaining Update for July 2017

Your CWA bargaining committee met with the Envoy Bargaining Committee from July 25-27. To begin, Envoy presented counter proposals on Schedule Bidding. The Union gave counter proposals on Filling of Vacancies and Schedule Bidding.

Envoy Bargaining Update for July 2017

26 Jun, 2017

News

26 Jun, 2017

News

New Uniforms Selection Process

After the introduction of new uniforms last September, hundreds of American Airlines agents reported negative physical reactions ranging from rashes and swollen eyes to nausea.

New Uniforms Selection Process

14 Jun, 2017

News

UPDATE: Call Center Legislation Gains Momentum

The CWA-backed U.S. Call Center Worker and Consumer Protection Act saw positive momentum as a result of our collective efforts. To date, we’ve collected more than 26,000 petition signatures in person and online. If you haven’t signed your name yet, you can still add it

UPDATE: Call Center Legislation Gains Momentum

13 Jun, 2017

News

Pressures Mount in America's Airports

With the arrival of the summer travel season, planes are now more crowded, weather is more unpredictable, and passengers are taking out their frustrations on agents.

Pressures Mount in America's Airports

24 May, 2017

News

Envoy Bargaining Update for May 2017

Your bargaining committee met with the Envoy Bargaining Committee last week to present a comprehensive proposal to the Company. This means that we have presented an entire package to the Company for a contract.

Envoy Bargaining Update for May 2017