As of January 1, 2019, new protections from assault went into effect for passenger service agents across the country. Since January, we have been meeting with American Airlines to determine exactly how we will implement tools and policies to make the assault protections a reality at all our airports.
CWA has received the results of the Envoy Passenger Service Agents' January 2019 Tentative Agreement vote from BallotPoint, the independent company conducting the ratification election.
Serious safety concerns, including rushed inspections, high stress, and dangerous time pressures are among the issues cited in a new report on conditions for Envoy passenger service agents.
We feel the momentum is really on our side right now at Envoy, and we’re looking forward to fresh bargaining in January to make sure that we put an end to poverty wages for all our agents
